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CRMIT’s Mobile CRM allows you to view, edit, and add contact and account details, take notes, schedule meetings, complete activities, update opportunities, and review service request information, all from a handheld device. You can easily access key customer information using quick lookups or filtered searches. CRMIT’s Mobile CRM enables account, contact, opportunity, and service request from handheld devices so employees always have access to the most up to date customer information, whether in the office or on the road.
Key Features:
* Account & Contact Management
* Calendar & Activity Management
* Opportunity Management
* Lead Management
* Service Request Management
Right information at the right time
Welcome to the world of sales force automation where technology is making the fiercely competitive marketplace grow even more competitive. Before long, salespeople without handheld access to valuable account information will be rare.
The benefits of sales force automation are clear:
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Gives salespeople the information they need to close more sales more quickly |
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Helps busy people in the field better organize their schedules and workflow |
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Reduces the cost of inventory and order processing |
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Service functionality |
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Works with any web-enabled device |
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Fully customizable |
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Real-time access to customer information |
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Multiple language supported |
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Easy to configure and manage |
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Improves customer satisfaction through better-informed service |
Salesforce Automation: Click here for details
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WORKS WITH ANY WEB-ENABLED PHONE OR DEVICE:
mCRM provides users the ability to view, create and modify CRM data on any Internet-capable device¹. It can be used with any mobile Web browser, including Small class and Smartphones, Palm-powered handheld devices and RIM Blackberry devices.
SPEED: Experience agility. Because mCRM is a thick web application, users experience enhanced capabilities and quick response times.
FULL SALES, MARKETING, AND CUSTOMERSERVICE FUNCTIONALITY
mCRM is an easy-to-use extension of CRM. This thin-client application, capable of supporting multiple languages, benefits users by allowing them to capture, track and store critical aspects of their sales, marketing and customer service activities while away from the office. Standard and custom entities are supported, including Account, Case, Campaign, Leads and Opportunity
Being on the road doesn't have to mean being out of touch. mCRM mobilizes your CRM. That way, mobile professionals are always connected to their critical information—including contacts, accounts, tasks, leads, opportunities, cases and other CRM information. And since users can update information immediately after completing a task, phone call, or email, management can stay on top of important customer developments as they happen.
Available When and Where You Need it: Get the data you need when you need it. mCRM makes the most of the convenience and portability of mobile devices to provide a tool you and your sales force will be eager to use.
Small and midsized businesses (SMBs) are increasingly taking advantage of CRM's mobile capabilities. Recent research from Scottsdale, Ariz.-based Compass Intelligence LLC suggests that businesses in the U.S. will spend roughly $9 billion on mobile applications by 2011 and $3.8 billion this year. Small businesses will represent 38% of that spending, according to Compass. In addition, CRM will be a major mobile application.
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